Review by John Posey
I've been in the business since 1964 and have worked in all areas, from sales to the technical side, from technician to CEO.
In all those years, I've never dealt with a more competent, courteous and helpful group of people.
From the start, your sales lady was a smash. She put up with all my probing, sometimes not pertinent questions, in a helpful cheerful fashion. Due to her attitude, your company was added to my short list of possible vendors.
Once signed up and running, I deluged your tech support department and was astounded at the immediacy of their response and willingness to help, even when we both knew my problem or question was not their problem, but something to which I should have known the answer were I skilled enough in the discipline.
Knowing there were areas of understanding in which I was deficient, I asked to pay for one-on-one support for which I expected to pay. I was super gratified to have your sales lady and head of tech support be so receptive to the idea. The resulting session was absolutely excellent and helped us get started on the right foot. Imagine my pleasant surprise when the charge for the extra service was ridiculously low.
I've specifically refrained from mentioning names lest I forget one of them. They are all great, dedicated professionals.
If you are the guy running ServerIntellect, hat's off to you as a top exec.
John Posey, USAF Auxilliary
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